Hotmail, the email service from Microsoft, is generally problem free and does work as expected. But sometimes few issues arises and you can’t sign into Hotmail account. We are discussing frequently occurring Hotmail login problems and their solutions.
Can’s Sign into Hotmail Account
- You are sure about your password, but it is not working: Check your email address is spelled correctly, and Caps lock is turned off.
- Clear your cache and cookies and try again. Or login from another browser.
- Reset your Hotmail password if above-mentioned steps don’t work.
Other Hotmail login problems
Can’t receive security code: It may take few minutes to get security code via text message as it depends on the network coverage of the area. You should check your junk/spam folder if you are getting a code via email. If you don’t have access to an alternative phone number or email, then you should follow reset Hotmail password without phone or email.
Hotmail asking you to enter the code after entering password: You may have recently activated tw- step verification on Hotmail. Enter the code you receive in phone or via authenticator app. It won’t ask for a code from the same browser unless you clear browsing history.
Microsoft detected some unusual sign in: This problem may arise when you are traveling or using an unknown device. Microsoft wants to verify it’s you, not some hacker trying to access your account. You can verify with the code you’ll receive on phone or email. Check all the recent sign in from your account. If something unusual about it, change your password immediately.
Microsoft doesn’t recognize your account: It means you may have entered the username or mobile number incorrectly. If you can’t remember your email address, you can ask with friends with whom you’ve communicated or check your alternative email address. Microsoft also won’t recognize your account if it’s closed because of inactivity.
Hotmail Account Temporarily Blocked
When a Hotmail account is caught doing unusual activities, it will get blocked temporarily. You can unblock it with few simple steps. Just go to ‘sign in page’ and try to sign in with your account. Microsoft will ask you to verify. Enter mobile number and you will get security code via text or automated voice call. After verifying security code, you can access your account but only after changing the old password.
Hotmail Account Closed
Your Hotmail account will be closed due to inactivity if you don’t use it for long period of time. Previously Hotmail account get deleted after 365 days of inactivity, but if you’ve logged into your account after 2015, it is safe for 5 years from the last login.
If you’ve closed your Hotmail account yourself, you can reactivate it within the 60 days. After 60 days you can’t activate your Hotmail account again.